Shipping Policy
1. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing times may be extended during peak seasons or promotional periods.
2. Shipping Methods: We offer a variety of shipping options to cater to your needs. The available shipping methods and estimated delivery times will be displayed during the checkout process. Couples Challenge Block store currently partners with reputable shipping carriers to ensure reliable and timely deliveries.
3. Shipping Destinations: Couples Challenge Block Store currently ships to [list of countries or regions you ship to]. For international orders, please be aware that customs duties and taxes may apply and are the responsibility of the customer.
4. Shipping Costs: Shipping costs are calculated based on the selected shipping method and destination. The total shipping cost will be displayed during the checkout process before payment is completed.
5. Tracking Information: Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment and estimate the delivery date.
6. Shipping Delays: While we strive to provide accurate and reliable shipping estimates, please be aware that unforeseen circumstances, such as weather conditions or customs delays, may impact delivery times. Couples Challenge Block Sotre is not responsible for any delays beyond our control.
7. Order Changes and Cancellations: If you need to make changes to your order or cancel it, please contact our customer service as soon as possible. Once an order has been shipped, it cannot be canceled or modified.
8. Lost or Stolen Packages: Couples Challenge Block Store is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier and our customer service team promptly.
9. Returns Due to Incorrect Address: If an order is returned to us due to an incorrect or incomplete shipping address provided by the customer, additional shipping fees may apply to reship the order.
10. Contact Information: If you have any questions or concerns regarding our shipping policy, please contact our customer service team at [customer service email or phone number].